January 7, 2026

Release date: January 7, 2026
Version: Incremental UX + Integrations update
Status: Production

Executive summary

We shipped two things customers asked for:

“Create another X” — available everywhere you use the quick-view create panel (backlog items, strategy items, org portfolio themes). Click Create (or Create another) and the quick-view stays open so you can create the next item immediately — no reopening, no extra clicks.

New integrations added: Craft.io, Aha!, Canny, Productboard, ProdPad, Help Scout, Zeda, Pendo, Freshdesk, and Salesforce (help articles linked in the details section below). These join the Integration Ecosystem from our Dec 12 release.

Create Another X: Eliminate Repetitive Clicks and Speed Up Your Workflow

The release of "Create Another X" – a feature that has been highly requested and on our roadmap for quite some time.

This enhancement significantly reduces the friction of creating multiple items in sequence, allowing you to stay focused and maintain your workflow without constantly closing and reopening dialogs.

What's New

The "Create Another X" feature is now available across all core item types in Shorter Loop:

Product Backlog -

Epics - Plan large initiatives seamlessly

Features - Build feature sets continuously

User Stories - Capture user requirements back-to-back

Strategy Board -

Objectives - Define business objectives without workflow breaks

Opportunities - Create multiple opportunities in succession

Solutions – Propose and capture solution ideas seamlessly without interrupting the strategic thinking flow

Experiments – Design and log experiments quickly to validate assumptions and learn continuously

Org Portfolio -

Themes - Add multiple strategic themes without interruption

How It Works

When creating any item type, you'll notice a checkbox at the bottom of the creation dialog labeled "Create Another [Item Type]".

Simply check this box before clicking Create.

After your item is successfully created, the dialog remains open and resets automatically, allowing you to immediately add the next item without closing and reopening.

Key Benefits

Streamlined Workflow - Eliminate the create → close → reopen cycle

Faster Batch Creation - Create multiple related items in one continuous session

Improved Focus - Stay in your planning context without interruption

Reduced Context Switching - Maintain momentum when adding multiple items

Better Team Productivity - Perfect for sprint planning, roadmap building, and rapid prototyping

Expand Your Connected Ecosystem with 10 New Integrations

Building on the momentum of our December 2.0 Integration Ecosystem launch, we're introducing 10 additional powerful integrations. These new connections enable seamless data synchronization across your product management, feedback collection, and sales platforms, ensuring teams stay aligned and informed.

Craft.io Integration: One-Way Sync (Craft.io → Shorter Loop)

Connect Craft.io Epics, Features, and Stories directly within Shorter Loop's powerful visualization tools. Your Craft.io data (including status, progress, and details) flows automatically into Shorter Loop, leveraging both platforms' strengths for comprehensive product planning.

Key Features:

Sync features and objectives in Shorter Loop

Sync status updates across platforms

Maintain single source of truth for roadmap items

Enable cross-team visibility

Streamline product communication

Setup: Navigate to Integrations in Settings, select Craft.io, and follow the guided setup process. For detailed instructions, visit Craft.io Integration Guide.

Benefits:

Reduce duplicate backlog management

Keep stakeholders informed across platforms

Enable better cross-team collaboration

Improve roadmap visibility and communication

Aha Integration: One-Way Sync (Aha → Shorter Loop)

The Aha integration allows you to automatically pull your Epics, Features, and Requirements from Aha! and visualize them as actionable work items within Shorter Loop. Instant updates via secure webhooks whenever you create or modify an item in Aha!.

Key Features:

Sync backlog work items and opportunities to Aha initiatives

Maintain consistent status and priority information

Support multi-platform backlog management

Enable strategic alignment

Automate backlog synchronization

Setup: Go to Settings → Integrations, select Aha, authorize your account, and configure field mappings. For comprehensive setup guidance, see Aha Integration Guide.

Benefits:

Leverage Aha's enterprise features

Maintain consistent backlog and roadmap across platforms

Reduce manual data entry

Improve strategic roadmap planning

Enable better stakeholder communication

ProductBoard Integration: One-Way Sync (ProductBoard → Shorter Loop)

Automatically convert your Productboard Features into Shorter Loop Issues. The ProductBoard integration automatically import Features, Companies, Users, and Notes directly into Shorter Loop, ensuring your team always has the full context they need to build the right solutions.

Key Features:

Sync features to Shorter Loop

Maintain consistent opportunity and features

Support customer-driven product management

Enable cross-platform visibility

Streamline feature announcements

Setup: Navigate to Settings → Integrations, select ProductBoard, authorize access, and configure your integration. For complete setup instructions, view ProductBoard Integration Guide.

Benefits:

Combine customer insights with product strategy

Reduce manual data synchronization

Improve feature prioritization decisions

Enable better stakeholder alignment

Support customer-centric product management

ProdPad Integration: One-Way Sync (ProdPad → Shorter Loop)

Enhance your product management with Shorter Loop's Feedback Portal. The ProdPad integration automatically convert your Prodpad Ideas into Shorter Loop Issues.

Key Features:

Sync Ideas to Issues in Shorter Loop

Maintain consistent information

Support idea-to-market workflows

Enable collaborative product planning

Automate roadmap synchronization

Setup: Go to Settings → Integrations, select ProdPad, complete authorization, and map your fields. For step-by-step guidance, access ProdPad Integration Guide.

Benefits:

Leverage Shorter Loop's feedback and prioritization

Reduce duplicate work management

Improve idea-to-feature workflow

Enable better cross-team collaboration

Support comprehensive product planning

HelpScout Integration: One-Way Sync (HelpScout → Shorter Loop)

Transform support conversations from HelpScout into product insights in Shorter Loop, ensuring that every customer pain point, feature request, and bug report becomes part of your product discovery process. With this sync, your support team understands upcoming releases in a better way and serves customers appropriately.

Key Features:

Share feature release with support team

Update customers about feature status through support conversations

Reduce support inquiries about planned features

Improve customer support quality

Enable better customer service

Setup: Navigate to Settings → Integrations, select HelpScout, authorize your account, and configure integration settings. For detailed instructions, see HelpScout Integration Guide.

Benefits:

Equip support team with product context

Reduce repetitive customer questions about features

Improve support response quality

Enable better customer satisfaction

Close the loop between feedback and product

Canny Integration: One-Way Sync (Canny → Shorter Loop)

Transform customer feedback from Canny into Issues in Shorter Looop's Feedback Manager. Align customer feedback with your product strategy and keep customers informed about roadmap progress. Imports Companies (Organizations) and Users (Contacts) so you know exactly who is asking for what.

Key Features:

Push items immediately to Shorter Loop

Update customers automatically

Link feedback to roadmap items

Close the feedback loop with transparency

Improve customer engagement

Setup: Access Settings → Integrations, choose Canny, and complete the authorization flow. For detailed steps, refer to Canny Integration Guide.

Benefits:

Keep customers informed of feedback progress

Improve transparency and trust

Reduce support inquiries

Enable better customer feedback prioritization

Increase customer satisfaction

Zeda Integration: One-Way Sync (Zeda → Shorter Loop)

The Zeda integration automatically imports all customer feedback from Zeda.io to Shorter Loop. This integration helps you to spot trends and prioritize what features need to be moved to the development phase.

Key Features:

Sync feedback to Shorter Loop

Link customer feedback to backlog items

Enable customer-driven prioritization

Maintain backlog and roadmap transparency

Support feedback-to-feature tracking

Setup: Go to Settings → Integrations, select Zeda, complete the authorization process, and configure your settings. For comprehensive guidance, visit Zeda Integration Guide.

Benefits:

Ground product decisions in customer feedback

Improve customer engagement and trust

Track feedback-to-feature journey

Enable better prioritization decisions

Support transparent roadmap management

Pendo Integration: One-Way Sync (Pendo → Shorter Loop)

The Pendo-Shorter loop integration enables you to seamlessly sync Pendo Feedback, bringing your product discovery data into your development workflow. With this integration, your team always has the full context they need to build the right solutions based on real customer needs.

Key Features:

Sync feedback to backlog in Shorter Loop

Gather in-app feedback on new features

Track feature adoption and usage

Enable targeted feature announcements

Support data-driven product decisions

Setup: Access Settings → Integrations, select Pendo, authorize your Pendo account, and configure integration parameters. For detailed setup steps, refer to Pendo Integration Guide.

Benefits:

Gather user feedback on new releases

Improve feature messaging and adoption

Enable data-driven product decisions

Support continuous product improvement

Freshdesk Integration: One-Way Sync (Freshdesk → Shorter Loop)

Bridge your support and product teams with the Freshdesk-Shorter Loop integration. Syncing Freshdesk tickets into Shorter Loop as issues, enabling your support team to reference upcoming releases and better serve customers with roadmap context.

Key Features:

Share feature roadmap with support team

Update customer-facing timelines

Reduce support inquiries about features

Improve support team context

Enable better customer conversations

Setup: Navigate to Settings → Integrations, select Freshdesk, complete authorization, and configure your integration. For complete instructions, view Freshdesk Integration Guide.

Benefits:

Equip support team with product roadmap visibility

Reduce redundant customer questions

Improve support quality and response time

Enable better customer service

Close the support-to-product feedback loop

Salesforce Integration: One-Way Sync (Shorter Loop → Salesforce)

The Salesforce-Shorter Loop integration syncs Salesforce Cases directly into Shorter Loop as Feedback Issues, enabling you to gain immediate visibility into customer pain points. It also ensures your sales team can take reference to upcoming releases during customer conversations and improve deal positioning.

Key Features:

Sync Salesforce's Cases to Shorter Loop

Enable sales team access to product insights

Support better sales conversations

Improve deal positioning with product context

Track sales-driven feature requests

Setup: Go to Settings → Integrations, select Salesforce, authorize your Salesforce instance, and configure field mappings. For step-by-step guidance, access Salesforce Integration Guide.

Benefits:

Empower sales team with product context

Improve sales conversations and deal quality

Better position products against competitors

Reduce sales objections about product direction

Support revenue-driven prioritization

What's Next

The combination of "Create Another X" and our expanded integration ecosystem represents your complete product management command center. Teams can now:

Create faster - Eliminate repetitive clicks and maintain workflow momentum

Collaborate seamlessly - Keep every team (sales, support, feedback, roadmap) synchronized

Make better decisions - Leverage feedback and data from multiple platforms

Communicate clearly - Share roadmap information where teams already work

To get started with the new feature and integrations, visit your Settings → Integrations dashboard. For questions or integration support, contact our team at support@shorterloop.com.

Executive summary#

Create Another X: Eliminate Repetitive Clicks and Speed Up Your Workflow#

What's New#

Product Backlog -#

Strategy Board -#

Org Portfolio -#

How It Works#

Key Benefits#

Expand Your Connected Ecosystem with 10 New Integrations#

Craft.io Integration: One-Way Sync (Craft.io → Shorter Loop)#

Aha Integration: One-Way Sync (Aha → Shorter Loop)#

ProductBoard Integration: One-Way Sync (ProductBoard → Shorter Loop)#

ProdPad Integration: One-Way Sync (ProdPad → Shorter Loop)#

HelpScout Integration: One-Way Sync (HelpScout → Shorter Loop)#

Canny Integration: One-Way Sync (Canny → Shorter Loop)#

Zeda Integration: One-Way Sync (Zeda → Shorter Loop)#

Pendo Integration: One-Way Sync (Pendo → Shorter Loop)#

Freshdesk Integration: One-Way Sync (Freshdesk → Shorter Loop)#

Salesforce Integration: One-Way Sync (Shorter Loop → Salesforce)#

What's Next#

Executive summary

Create Another X: Eliminate Repetitive Clicks and Speed Up Your Workflow

What's New

Product Backlog -

Strategy Board -

Org Portfolio -

How It Works

Key Benefits

Expand Your Connected Ecosystem with 10 New Integrations

Craft.io Integration: One-Way Sync (Craft.io → Shorter Loop)

Aha Integration: One-Way Sync (Aha → Shorter Loop)

ProductBoard Integration: One-Way Sync (ProductBoard → Shorter Loop)

ProdPad Integration: One-Way Sync (ProdPad → Shorter Loop)

HelpScout Integration: One-Way Sync (HelpScout → Shorter Loop)

Canny Integration: One-Way Sync (Canny → Shorter Loop)

Zeda Integration: One-Way Sync (Zeda → Shorter Loop)

Pendo Integration: One-Way Sync (Pendo → Shorter Loop)

Freshdesk Integration: One-Way Sync (Freshdesk → Shorter Loop)

Salesforce Integration: One-Way Sync (Shorter Loop → Salesforce)

What's Next